During the delivery of the IDM solution (by Trusted-ID) and the portal (by Cap Gemini), William encountered Trusted-ID director Darryl. Darryl came to support Danny because the Trusted-ID project was a reference for other ministries. At the delivery, Darryl asked William if he wanted to work for him after a few hints from Danny. “Apparently, I was competent and helpful, and not just a whiner.”

Before becoming a freelancer, William worked for eight years at CMG, one of the largest IT recruitment agencies at the time. William was a software developer there and progressed to software architect and technical project manager. “The IT market was in its heyday, and freelancing was a logical next step for me after eight years working for an employer with all sorts of rules and regulations.”

“While reviewing, using, and auditing Trusted-ID’s work, I encountered Identity Management. It was a concept that had existed for a long time, but only really began to take shape and establish itself in the Netherlands around the time of the Ministry of Transport, Public Works and Water Management.” William was adept at translating the functional to the technical. “At Trusted-ID, I saw an opportunity to contribute my knowledge and expertise to improve IAM implementations.” William has now been working at Trusted-ID for almost ten years, a close-knit family of conceptual, functional, and technical nerds (read: specialists) with one passion: Identity & Access Management.

MOVING TOWARDS THE CLOUD IS USER-CENTRAL

William notes that the technology and scope surrounding IAM are changing. “We’re moving more towards the cloud, but essentially the same basic principles remain. Without high-quality registrations and data, you can’t move towards the cloud or even implement IAM.”

At Trusted-ID, the focus is on the processes surrounding IAM and correctly capturing and interpreting the data before deploying any solution, whether on-premises or moving to the cloud. “These processes are user-centric, not the technical solution. We can, in principle, create and build anything, but only to support the processes and the user experience.”

“OUR CUSTOMERS ARE PROGRESSIVE AND TRUSTFUL. THAT CHALLENGES US!”

Trusted-ID’s services range from consultancy and workshops to implementation, management, training, and expansion. “We have a specific approach that works, and that’s rewarding. We think outside the box and are constantly seeking innovation.” According to William, Trusted-ID’s clients contribute to this: “Our clients are progressive and trusting. That challenges us to be constantly creative and repay our clients’ trust.”

William believes it’s crucial to make Trusted-ID solutions truly client-agnostic: “With the IAM knowledge and expertise we’ve built up, we need to transition from a consultancy to a product and service provider. We’ll continue to be a consultancy company, but delivering products and services will provide us with a sustainable model.” Looking ahead, William is working to deliver services that are cross-border and consultancy-independent. William reiterates: “We need to use the knowledge and expertise of our consultants to further innovate our products and services.”